PRIVACY POLICY

At Profound Solutions, LLC, your privacy matters. This Privacy Policy explains how we handle your personal information when you interact with our website, services, and any other digital touchpoints. Our commitment is to ensure your data is handled responsibly, securely, and in accordance with applicable laws.

1. Information We Collect

We may collect the following types of information to better serve you:

- Personal Details: Including your name, phone number, email, mailing address, and similar contact details provided voluntarily.

- Payment Information: All financial transactions are securely processed via a third-party provider (such as Stripe). Profound Solutions, LLC does not store your full payment details.

- Technical Data: Information like your IP address, browser type, device identifiers, and website usage patterns—automatically collected via cookies and analytics tools.

2. How Your Information Is Used

Your data is used to:

- Deliver and manage our services effectively

- Process payments and send purchase confirmations

- Respond to inquiries, provide support, and send service-related notifications

- Share relevant updates, promotions, or educational content (with your consent)

- Comply with any legal or regulatory requirements

3. Payment Security: All online transactions are handled by secure and PCI-compliant third-party processors. We do not directly handle or retain sensitive payment information on our servers.

4. Information Sharing

We do not trade or sell your personal information. Your data may be shared with:

- Trusted vendors who help us operate our platform (e.g., web hosting, CRM tools)

- Legal authorities, if required by law or in response to valid requests

- Successors in the event of a company merger, acquisition, or reorganization

5. Data Protection Measures

We implement physical, administrative, and technical safeguards to help protect your information from unauthorized access or misuse, including:

- Secure server environments

- Encrypted data transmissions

- Access limitations based on roles

- Routine security checks

-No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Privacy Rights

As a user, you may have the right to:

- Review, correct, or delete your personal information

- Unsubscribe from promotional communications

- Request clarity on how your data is being used or stored

To exercise any of these rights, contact us using the information below.

7. Cookies and Tracking Technologies: Our website uses cookies to enhance your browsing experience and gather insights into visitor behavior. You can disable cookies through your browser settings, though some features may not function as intended.

8. External Links: Our site may include links to third-party platforms or content. Profound Solutions, LLC is not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect or retain data from minors.

10. Policy Updates: We may revise this Privacy Policy from time to time. Any updates will be published on this page with the updated effective date. We encourage you to review the policy periodically.

11. Contact Us

If you have questions or requests related to this Privacy Policy or your personal data, feel free to reach out:

Profound Solutions, LLC

📍 Website: https://profoundsolutionsllc.com

📞Phone: 832-925-4890